Quest Media / Institute of Customer Service

As deputy managing director of Quest Media, a publishing and event management company, I am involved in running up to twenty prestigious events (conferences and dinners) each year.

Recently we used Neil Mullarkey in the guise of L Vaughan Spencer as after-dinner entertainment at the 2005 Annual Conference of the Institute of Customer Service.

Having seen the act live, I knew Neil would be successful (I do not gamble with my audiences) but I was unprepared for just how successful he would be.

To say he went down a storm would be an understatement. The audience were in tears of laughter and my clients (the Institute) were completely delighted to the extent that they confirmed my company would be awarded the contract to run the event in 2006.

Neil was entirely professional in his approach to this booking (this will be supported by my event manager who handled the ongoing contact) and his timing and delivery on the night were truly amazing.

I am recommending this act for another dinner for a different client, another professional body, next year.

As a former managing director of a company with a 750 strong sales force in the financial services sector, I would have no hesitation in recommending L Vaughan Spencer to a financial sector company - they will love the act.

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